In some cases, we will also send you an email asking you to validate your review before it is published. When the system detects a problem with a review, it may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists who work 24/7 to maintain the quality of the reviews on our site. If the system detects something that contradicts our publication criteria, the review is not published. Before publication, each review goes through an automated tracking system, which collects information for each of the following criteria: who, what, how, and when.
You can only submit a review or rating of an experience to Viator if you were the person who made the booking through Viator. These guys really know what they're doing!!! I have to say our experience was better than expected, and we had high expectations!!! Don't waste your time going out to snorkel with the mantas on a larger boat - Manta Magic is the only way to go!! We saw three mantas a total of 5 times (two made additional glide-bys) in our half hour in the water. We watched the sunset while we were in the ocean, and five minutes later we saw our first majestic manta (9-10 feet long) glide just below us. Our crew on the Hawaii Oceanic boat was simply wonderful during the short ride out and back, and our guide in the water was incredibly knowledgeable and communicative.
The equipment we needed (including wetsuit) was provided very efficiently, and the briefing was thorough and entertaining. Communication was terrific, including filling out our waivers online, and being updated frequently from Lexie regarding trip logistics. Our manta ray snorkel with our family of four was outstanding from the moment we made our reservations.
0 kommentar(er)
